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RN Triage Specialist - Remote - Nights

Virginia

At Mercy Health, our nurses are able to see the impact they can have on our patients’ lives. We encourage and support our nurses as they develop and grow in their profession. Whether you are a new graduate nurse or joining us further along in your career, we have opportunities and multiple career path options for you. Every patient means the world to someone and at Mercy Health our nurses mean the world to us.

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“Mercy shares its profits with its employees and the relationships I have made with my coworkers and managers have been extremely valuable.”

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What makes a successful Nurse at Mercy Health?
Check out the top traits we’re looking for and see if you have the right mix.

  • Agile
  • Analytical
  • Collaborative
  • Compassionate
  • Problem-solver
  • Results-Driven

Culture

  • Compassion — We commit to accompanying those we serve with mercy and tenderness, recognizing that "being with" is as important as "doing for".
  • Human dignity — We commit to upholding the sacredness of life and being respectful and inclusive of everyone.
  • Service — We commit to providing the highest quality in every dimension of our ministry.
  • Stewardship — We commit to promoting the responsible use of all human and financial resources, including Earth itself.
  • Integrity — We commit to acting ethically and modeling right relationships in all of our individual and organizational encounters.

RN Triage Specialist - Remote - Nights

Requisition R097412 Market Work at Home - Virginia Department SS Conduit Health - Nurse Access Shift Nights Schedule Full-time

Thank you for considering a career at Conduit Health Partners!

Job Description

The Nurse Triage Specialist provides telephonic triage in order to assist callers in to determine the most appropriate level of care provides, virtual monitoring services and facilitates care coordinator within identified business areas within identified scope of practice. The Nurse Triage Specialist follows workflows, utilizes protocols and resources to provide supportive service to patients and customers. Th Specialists may be asked to assist with additional functions within the Conduit Health business umbrella as deemed necessary and appropriate within the scope of practice for the registered nurse. Assistance with data collection for quality purposes will be expected. The Nurse Triage Specialist will maintain a standard of performance that prioritizes safety, quality and experience that coincides with the mission of the organization as well as identified key strategic or performance initiates. Professional, clinical standards, policy and evidence-based research will guide practice, service and care delivery.

Essential Functions

 Provides telephonic triage or requested support and / or virtual monitoring. Offers subsequent recommendations, education or care advice using decision making tools, clinical judgement and defined workflows.                                                                                                       

Offers subsequent recommendations, education or care advice using decision making tools, clinical judgement and defined workflows.  Participates in care coordination by partnering with customer to reduce readmissions, enhance chronic disease management, manage health risk as well as injury reporting. Including scheduling provider appointment and provider communication.

Ensures accurate, timely documentation in the EMR (including scanning) according to best practice, guidelines or workflows.

Participates in virtual monitoring and subsequent reporting and escalation to support services identified by customer. Provides additional support to Conduit Health Partners business functions as identified to ensure all patient needs are being met and continuity of Conduit Health Partners business operations is maintained.

Ensures accurate, timely documentation in the EMR (including scanning) per best practice, guidelines or workflows.

Provides additional support to Conduit Health Partners business functions as identified to ensure all patient needs are being met and continuity of Conduit Health Partners business operations is maintained.

Participates in process improvement, professional development, peer development, peer review and shared governance. 

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Education Qualifications -

Required Minimum Education:

ADN or Diploma

Nursing

Active RN Licensure

Preferred Education

BSN

Licensing/ Certification -

Licensure/Certification Required

RN Licensure

Licensure/Certification Preferred

Multistate/ Compact RN Licensure

Minimum Qualifications

Minimum Years and Type of Experience

1-year acute care

Other Knowledge, Skills and Abilities Required

Click or tap here to enter text.

Other Knowledge, Skills and Abilities Preferred

EPIC, Triage

Conduit Health Partnersis an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify
  • Paid time off
  • Educational Assistance
  • And much more

Scheduled Weekly Hours:

40

Work Shift:

Nights

Department:

SS Conduit Health - Nurse Access

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Apply Now
Flowers

In some instances, the nurse’s voice and touch is the last thing a patient will hear or feel. This is part of our calling as nurses, to be there for our patients in all stages of life, from the beginning to the very end.

Ali L. Registered Nurse
Flowers

You will have days where you are the sole reason that someone is alive. You won’t find that in any other career.

Michael W. Registered Nurse

Benefits

  • Medical

  • Dental

  • Vision

  • 403b With
    Company Match

  • Professional Development

  • Paid Time Off

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