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PRN Patient Service Rep - Irvine Primary Care Walk In Clinic- PRN (as needed) Evenings and Weekends

Requisition R023686 Market Irvine, KY Department MWM Primary Care Irvine - Mercy Health Clinics, LLC Shift Afternoons/Evenings Schedule Part-time

Thank you for considering a career at Mercy Health

* This position is PRN and not eligible for Benefits

*PRN Patient Service Rep for weekend clinic. Would be responsible for registering patients and collecting copays/balances. Applicants need to be able to work independently.

Patient Services Representative

Gather patient information in the function areas of payment planning, insurance verification and treatment records. Works independently with general

supervision in order to pre-register all scheduled patients for services to be rendered, verifying insurance benefits and obtaining pre-certifications as required.

Responsible for insurance verification.

Schedule patients accurately within guidelines and protocols of practice

Scan copies of all registration forms and insurance cards and other required forms into EHR

Contacts insurance companies for benefit information and obtains information regarding copaymens/deductibles to be collected at time of service.

Contacts physician offices for necessary pre-authorizations as required.

Refers all self-pay patients to the financial counselor.

Observe professional ethics in maintaining confidential information acquired concerning the personal, financial, and medical or employment status of patients

and their families.

Receive, interview and registers patients using a positive and courteous tone.

Enter correct patient data into the computer terminals and make corrections to errors in records as necessary

Collect deposits on patient accounts and balances cash drawers

Assist arranging transportation for indigent patients.

Verify accuracy of forms and corrects errors.

Utilize screening and determination forms to assist eligible patients in obtaining financial aid.

Answer questions about patient bills.

Answers inbound phone calls from patients, scheduling etc.

Collect outstanding balances due.

Perform additional tasks as assigned.

Mail out patient information packets to new patients prior to initial visit.

Education: High school graduate or equivalent required, additional vocational training preferred or minimum three years experience

PRN Patient Service Rep for weekend clinic. Would be responsible for registering patients and collecting copays/balances. Would need to be able to work independently.

Mercy Health is an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify.
  • Paid time off
  • Educational Assistance
  • And much more

Scheduled Weekly Hours:


Work Shift:



MWM Primary Care Irvine - Mercy Health Clinics, LLC

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Ashland, Kentucky, which is an Affirmative Action and Equal Opportunity Employer, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

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Amanda M., CRNP

Nursing is one of the most trusted professions in the world, and it’s because of who we are and how we care about patients.

Amanda M. CRNP
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