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Hospice Lead RN

Requisition R031350 Market Youngstown, OH Department Hospice Care - Hospice of the Valley - Outpatient Shift Days Schedule Full-time

Thank you for considering a career at Mercy Health

The Hospice Coordinator is a collaborative member of the Hospice leadership team responsible to assist with oversight of daily operations, provide support to managers and staff members. Acts as a role model, leader, and resource to Hospice team members and patients.

Essential Job Functions

Essential Functions (7-10) Statements - List the essential functions of the job. Essential functions are the reasons a job exists.

Works collaboratively to assist Hospice Managers in planning aspects of clinical operations, day to day operations, establishing priorities, and job assignments/schedules for hospice team members.  Provides coverage of hospice clinical manager as directed. Coordinate staff and patient schedules daily and as needed for all disciplines. Communicates with hospice managers on a daily basis for staffing needs based on volume.

Responsible to communicate policies, assist in evaluating performance as directed by hospice clinical manager, provide feedback, coaching and mentoring as needed. Performs on-site supervisory visits as needed to proactively identify adherence to agency policy, procedures, and regulatory practices.

Coordinates and reviews the establishment and implementation of the patient’s plan of care. Monitor the delivery of patient care and the effective coordination with other services. Triages patient, family, caregiver needs as appropriate utilizing critical thinking/nursing judgement. Participates and leads interdisciplinary team meetings as requested by the hospice clinical manager.

Participates as an active member of the agency’s quality assurance/performance improvement program. Performs chart audits and reviews as requested. Presents chart review findings as needed. Communicates results and improvement plans to hospice team members.

Review documentation for compliance with hospice regulatory body requirements, physician orders and plan of care.

Participate and lead as directed by the clinical manager; patient case conferences, daily huddle, team meetings, education programs, annual competencies, and orientation of new hires.

Maintain a working knowledge and ensure compliance with all governmental regulations.

Works collaboratively with clinical manager and/or director to resolve patient complaints. Demonstrates excellent communication skills and customer service skills.

Performs home visits/admissions as needed to support patient needs in hospice.

Provides on call coverage as scheduled, addressing administrative and agency needs appropriately and independently.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Patient Population

The following must be included in all position descriptions that involve direct or indirect patient care.  This is a Joint Commission requirement.  Also, select the age of the patient population served:

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.  

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Neonates (0-4 weeks)

Adolescents (13-17 years)

Infant (1-12 months)

Adults (18-64 years).

Pediatrics (1-12 years)

Geriatrics (65 years and older)

Not applicable to this position.

Employment Qualifications

Education Qualifications - List the minimum education, training, and experience required to perform the essential functions of the position. 

Required Minimum Education:

4 year/ Bachelors Degree



Preferred Education

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Licensing/ Certification - If registration, certification or licensure is required, include the name of the accrediting or licensing body.

Licensure/Certification Required

Registered Nurse

Licensure/Certification Preferred

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Minimum Qualifications

Minimum Years and Type of Experience

2 years

Other Knowledge, Skills and Abilities Required

Hospice regulations, leadership skills, engaging team members, innovative with new ideas, strong problem-solving skills, strong triage skills, critical thinking, excellent customer service and communication skills.

Other Knowledge, Skills and Abilities Preferred

Mercy Health is an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify.
  • Paid time off
  • Educational Assistance
  • And much more

Scheduled Weekly Hours:


Work Shift:



Hospice Care - Hospice of the Valley - Outpatient

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Ashland, Kentucky, which is an Affirmative Action and Equal Opportunity Employer, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

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Amanda M., CRNP

Nursing is one of the most trusted professions in the world, and it’s because of who we are and how we care about patients.

Amanda M. CRNP
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