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RN Clinical Informatics Workflow Specialist

Requisition R029650 Market Cincinnati, OH Department SS Physician Services - Operations Shift All Schedule Full-time

Thank you for considering a career at Bon Secours Mercy Health!


Independently design, coordinate and assist in activities involved in the processing and implementation of new or modified CarePath workflows, physician templates. Effectively work with multidisciplinary users to understand their questions/applications issues. Assist in preparations for data conversation, systems upgrades and new system implementations. Provide reports as required.


  • Problem-solving
  • Strong interpersonal skills
  • Clinical expertise
  • Management ability
  • Good organization
  • Knowledge of technology
  • Analytical thinking
  • Communication skills
  • Leadership experience
  • Innovative thinking
  • Teaching ability
  • Strong information retention
  • Engage multidisciplinary teams in Process improvement to ensure, patient centric access, CarePath Efficiencies, regulatory and quality compliance
  • Independently coordinate and assures that clinical workflows are designed and built into the Epic Cadence and Epic care clinical documentation software
  • Accurately collect data from leaders, physicians and/or management to design the EPIC provider templates, clinical documentation efficiency to meet system strategic Initiatives
  • Collaborate with Health Care Analyst Programmers to determine use of various EPIC functions to resolve/optimize specific template and clinical documentation opportunities
  • Ability to prioritize EPIC requests and projects and request assistance as needed
  • Effectively work with users to understand their questions/applications issues
  • Maintain EPIC templates daily by inputting customers' requests for changes
  • May use the EPIC test system to test template to ensure correct functionality
  • Assist in preparations for data conversions, systems upgrades and new system implementations
  • Assist with EPIC testing when version enhancements are completed (1-2 year cycle)
  • Assist with Capacity Management group website application, including testing, design and implementation
  • Assist with training staff on new EPIC template design upon completion of project
  • Assist in creating documentation for new EPIC processes upon completion of project
  • Tracking the success of quality initiatives
  • Project management
  • Analyzing clinical statistics
  • Optimizing system performance
  • Writing policies
  • Update project tracking tool on a weekly basis with new project and status
  • Generate reports to assist customers in determining where new EPIC processes or templates would support improved operational or patient experience
  • Recommend EPIC changes to better meet customer needs


  • BSN Nursing, Masters in Healthcare Administration Preferred - 2 years’ experience (Required)
  • 3 years of Epic design experience with implementation

Bon Secours Mercy Healthis an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify
  • Paid time off
  • Educational Assistance
  • And much more

Scheduled Weekly Hours:


Work Shift:



SS Physician Services - Operations

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Ashland, Kentucky, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

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Amanda M., CRNP

Nursing is one of the most trusted professions in the world, and it’s because of who we are and how we care about patients.

Amanda M. CRNP
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