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AI Guidelines

United States

At Mercy Health, we use technology to support a more efficient and personalized hiring experience while keeping people at the center of every decision.

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Where you may experience AI

We use technology to help you discover opportunties, submit applications and navigate the hiring process. Our goal is to enhance efficiency and provide clear, timely feedback.

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Find jobs

Technology may help surface opportunities that align with your experience and interests.

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Apply and explore

You may receive guidance, answers and helpful information as you move through the process.

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Application review

AI Technology may support evaluating initial qualifications, while every application is reviewed by our team.

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Communication

You may receive updates or interact with tools designed to keep you informed along the way.

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People guide every decision

While technology may support parts of the process, every application is reviewed by a recruiter or hiring leader. Our team considers the full picture to ensure decisions reflect both your experience and our mission.

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Our commitment to you

Our approach is grounded in trust, transparency and human connection.

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People make decisions

Humans always have the final say, with recruiters and hiring leaders reviewing every application before decisions are made.

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We are transparent

We are clear and open about our process, including how technology may be used throughout your experience.

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We support fairness

We focus on fair and consistent evaluations, regularly reviewing our approach to support equitable hiring practices.

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Your information is secure

We protect your privacy at all times, handling your information responsibly and following strict security standards.

Frequently asked questions

No. Technology may support parts of the process, but all hiring decisions are made by people.

Yes. Every application is reviewed by a recruiter or hiring team member.

Technology may help identify alignment with a position, but all results are reviewed by our team.

You may interact with tools that help guide your experience or provide updates along the way.

It helps provide faster responses, clearer information and a more efficient hiring process.

Yes. We follow strict privacy and security standards to protect your information.

You can learn more about what to expect throughout your journey by visiting our hiring process page.

Yes. At certain points in the hiring process, you may choose to opt out of technology-supported interactions. If you prefer, our recruitment team can work with you directly to ensure you are supported throughout your experience.