Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Mercy Health 

Intro paragraph 

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. 

 

Primary Function/General Purpose of Position  

The ED Tech provides direct patient care under the guidance of a RN or designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of the organization. 

 

Essential Job Functions  

·                  ​ Provides basic patient care and tasks to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, assists with mobility, performs lab draws, ECG’s, basic wound care, and other unit-based specialty duties under the direction of an RN. 

·                   Completes patient rounding as assigned. 

·                  Provides 1:1 patient safety companion service as needed. 

·                  Acts as liaison between patient and nurse to report changes and concerns. 

·                  Provides high level customer service to all patients, patient's families, community providers, visitors, and employees. 

·                  Provides accurate, precise, timely documentation as applicable to patient care. 

·                  Participates in handoff report of pertinent information regarding patient and departmental needs upon arrival and when leaving. 

·                  Performs delegated tasks once competency has been validated. 

·                  Collects data, within scope. 

·                  Completes patient screenings as applicable. 

·                  Promotes quality and safety by seeking to continually improve the processes and systems to enhance patient care delivery. 

·                  Demonstrates the ability to work independently, problem solve, and be able to resolve conflict while working under considerable stress. 

·                  Maintains knowledge of policies and procedures. 

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. 

 

Licensing/Certification 

BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care) 

Current certification for Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assisting (preferred) 

 

Education 

High School Diploma or GED (required) 

 

Work Experience 

Previous experience working as a Patient Care Tech, within a nursing support role or previous healthcare experience or second year nursing student from a Registered Nurse (RN) program (preferred) 

 

Training 

None 

 

Language 

None 

 

Patient Population  

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. 

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.​ 

Neonates (0-4 weeks) 

Infant (1-12 months) 

Pediatrics (1-12 years) 

Adolescents (13-17 years) 

Adults (18-64 years) 

Geriatrics (65 years and older) 

 

Skills 

Computer Literacy 

Monitor patient conditions during treatment 

Inform medical professional regarding patient conditions and care 

Record patients’ medical history 

Sterile Field step 

CPR 

Straight Urine Catheterization 

Ear Irrigation 

Patient positioning 

Patient transport 

Customer service 

Patient care 

Phlebotomy 

Perform EKG 

Splinting 

Wound care 

Obtaining vital signs, including manual blood pressure 

Attention to detail 

Problem solving 

Working independently 

Working under pressure 

Critical thinking 

Communication 

Teamwork 

Conflict resolution 

Active listening 

Relationship building 

Empathy 

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com